SATA hard drives in 2.5" and 3.5" are inserted into a slot on the docking station, while the IDE devices (hard drives or optical drives) are connected to the corresponding front port of the QuickPort Combo USB 3.0; the required IDE cables are supplied with the device.
|External Interface:||USB 3.0 (Type B Port)|
|Internal Interface SATA:||2.5", 3.5"|
|Internal Interface IDE:||2.5", 3.5", 5.25" *|
|Max. Data Transfer Rate USB:||5 Gbit/s|
|Sleep Mode:||After 30 Minutes|
|Cable:||USB 3.0 (Type A Plug to Type B Plug)|
|USB Cable Length:||100 cm|
|Power Supply:||External Power Supply|
|Dimensions (L x W x H):||130 x 95 x 70 mm|
|SATA Compatibility:||Revision 1.0, 2.0, 3.0|
|Native SATA Revison 3.0 Support:||✓|
|Max. HDD Capacity USB:||12 TB|
|Plug and Play:||✓|
|Supported Operating Systems:||Windows 7/8/10|
|QuickPort Combo USB 3.0|
|External Power Supply|
|IDE Cable for 2.5" Hard Drives|
|IDE Cable for 3.5" Devices|
|Power Cable for IDE Devices (3.5" and 5.25")|
|* IDE drives must be jumpered to "Master".|
My hard drive does not appear in My Computer.If the hard drive is new, it should be partitioned and formatted in Windows Disk Management, then it should appear in My Computer.
My hard drive is sporadically ejected from Windows or the data transfer stops.Ensure that your USB or eSATA uses the latest firmware and driver. If the problem is not resolved, please downlowd the latest firmware for the docking station from the Sharkoon homepage.
> This link will take you to our support form.