The hard disk drive (max. 9.5 mm height) can be conveniently installed without any tools.
The external enclosure also features a CD carrying backup software to easily set up and configure a data backup.
|External Interface:||USB 3.0 (Micro-B Port)|
|Max. Data Transfer Rate USB:||5 Gbit/s|
|Color Versions:||Black, Silver Mirrored|
|Cable:||USB 3.0 (Type A Plug to Micro-B Plug)|
|USB Cable Length:||100 cm|
|Dimensions (L x W x H):||135 x 85 x 14 mm|
|Max. Height 2.5":||9.5 mm|
|SATA Compatibility:||Revision 1.0, 2.0, 3.0|
|Plug and Play:||✓|
|Supported Operating Systems:||Windows 7/8/10|
|QuickStore Portable USB 3.0|
|Silver Mirrored: 4044951010219|
My hard drive does not appear in My Computer.If the hard drive is new, it should be partitioned and formatted in Windows Disk Management, then is should appear in My Computer/Explorer.
Can I use my USB 3.0 hard drive also in an older USB 2.0 port?Yes, USB 3.0 is backward compatible with USB 2.0.
My USB hard drive is not detected in Device Manager.Check to ensure there is enough power coming from your USB port. Normally, 500 mA for USB 2.0 and 900 mA for USB 3.0 is sufficient. If your hard drive requires more power, a Y-adapter with an external power supply or a second USB port must be used.
Does the case have sleep mode?It is recommended that our case goes into sleep mode after 30 minutes. Unfortunately this is not feasible for all chipsets.
> This link will take you to our support form.