Sharkoon - Support

Support Form

Name *

Address1

Address2

Zip Code

City

Country *

E-Mail *

E-Mail (confirm) *

Product Name *

Serial Number

The serial number is located directly on the product and is usually a 17-digit number. Please do not confuse it with the EAN code.

Relevant Hardware

Hardware which was directly used with this product that could possibly have something to do with the failure.

Relevant Software

Software which was used by or with this product that could possibly have something to do with the failure.

Operating System

Fault Description *

Please enter the fault description as detailed as necessary and also as brief as possible.

Upload (max. number of files: 5, max. total: 10 MB)

Upload here any photos or screenshots which could be beneficial in understanding and detailing the fault. (Allowed file formats: .jpg, .jpeg, .png, .bmp, .pdf, .doc, .docx)

Send a copy to my e-mail address

* I have read the SHARKOON GmbH Internet Terms and Conditions understand and give consent that my personal data will be saved in accordance with the privacy policy.

Please trace the figure below

* required fields