Sharkoon - Support

Support Form

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Product Name *

Serial Number

The serial number is located directly on the product and is usually a 17-digit number. Please do not confuse it with the EAN code.

Fault Description *

Please enter the fault description as detailed as necessary and also as brief as possible.

Operating System

Relevant Hardware

Hardware which was directly used with this product that could possibly have something to do with the failure.

Relevant Software

Software which was used by or with this product that could possibly have something to do with the failure.

Upload (max. number of files: 5, max. total: 10 MB)

Upload here any photos or screenshots which could be beneficial in understanding and detailing the fault. (Allowed file formats: .jpg, .jpeg, .png, .bmp, .pdf, .doc, .docx)

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